DELIVERY INFORMATION

If you have a question about product delivries, returns or exchanges, the answer may be here. If you cannot find the information you’re looking for though, contact us and we’ll do our best to help.

Delivery Information


If you have a question about our delivery methods including time scale and prices, the answer may be here. If you cannot find the information you’re looking for though, contact us and we’ll do our best to help.
You can send us an email with your question to support@menswearr.com or give us a ring.
UK DELIVERY

Deliveries on spend of £100.00 or over are free on standard 3-5 days deliveries.

Please note on all our dispatches our handling time can be up to 2 working days (Excluding Weekends and bank Holidays). This means that it can take us up to 2 days to pick, pack, and dispatch the products to you, however where possible we can ship the good the same day or next day but it is not guaranteed. Please contact us before ordering if you need a faster delivery. Returns are not free and you must purchase a tracked service to return goods should you wish to return any goods that you've purchased from us. Please note returns for refunds are only accepted if the goods are returned within 14 days of receipt of goods and are compliant to our Returns Policy.

Standard UK Delivery over £75

Standard UK Delivery is FREE when you spend £50 or more. On orders under £50, delivery is £3.99

3-5 working days. We use Royal Mail for all our standard deliveries and a signature is normally required. Alternatively the parcel may be left in a safe place and a card will be left detailing location.
Weekends and Bank Holidays (UK)
Please allow an extra 2 working days for delivery to any destination.

UK Mainland 24 Hour Delivery*  £7.50

£7.50

Place your order by 12pm Mon - Thurs for 24 hours delivery. Please note 24 hours delivery is from the date of dispatch not from date of order. Our Minimum standard handling time of 2 working days will still apply on all our orders even if the order is placed for the 24 hour delivery. Where possible and most cases, we ship on same day of order or next day and our couriers aim to deliver the next day within the Mainland UK addresses, however this is not always possible. This means 24 hour delivery can take upto 1-2 days plus order processing day.

Bank Holidays (UK)

Please allow an extra 2 working days for delivery to any destination.

Please be aware that orders placed after 12pm will be processed on the next working day.

Orders placed between Thursday 4pm - Sunday 1pm will be delivered on Tuesday, excluding bank holidays.

UK 24 Hours Delivery is not available to the following postcodes and destinations:

AB31-AB38, AB41-AB56, FK17-FK21, HS1-HS9, IV1-IV99, KA27-KA28, KW1-K17, PA20-PA80, PH15-PH50, ZE1-ZE3, BT, IM, JE, GY, IRELAND, EUROPE, AUSTRALIA, CANADA, USA, REST OF WORLD.

We use Parcel Force fully tracked service for our next day deliveries and a signature will be required.

UK Mainland orders come with a 1 hour predicted delivery time slot which is sent to you by email and text on the morning of delivery - to save you waiting in.

*Every effort will be made to deliver your parcel within 24 hours, however sometimes delays do occur which are outside of our control - in which case you will be kept updated.

UK mainland Saturday delivery   £17.95

£17.95

The Saturday delivery service will ensure you will receive the goods between 8am and 5pm the following Saturday*

We use Parcel Force and Royal Mail Special Delivery 1PM fully tracked services for our next day deliveries and a signature will be required.

UK Mainland orders come with a 1 hour predicted delivery time slot which is sent to you by email and text on the morning of delivery - to save you waiting in.

UK Mainland Saturday Delivery is not available to the following postcodes and destinations

AB31-AB38, AB41-AB56, FK17-FK21, HS1-HS9, IV1-IV99, KA27-KA28, KW1-K17, PA20-PA80, PH15-PH50, ZE1-ZE3, BT, IM, JE, GY, IRELAND, EUROPE, AUSTRALIA, CANADA AND USA.

*Orders placed after 12pm Friday will default to the following weeks Saturday.

*We will make every effort deliver your parcel on your chosen Saturday, however sometimes delays do occur which are outside of our control. We will however keep you updated.

Highlands and Islands & Northern Ireland £3.95

£3.95 or FREE when you spend £50 or more

Please allow 5-7 working days for delivery. We use Royal mail Tracked Service for all our standard deliveries and a signature is normally required.

BFPO      £3.95

£3.95 or FREE when you spend £50 or more




Please allow 4-8 working days for delivery into the BFPO network.

INTERNATIONAL DELIVERY

Please note on all our dispatches our handling time can be up to 2 working days. This means that it can take us up to 2 days to pick, pack, and dispatch the products to you, however where possible we can ship the good the same day or nexrt day but it is not guaranteed. Please contact us before ordering if you need a faster delivery. Returns are not free and you must purchase a tracked service to return goods should you wish to retrun any goods that you've purchased from us. Please note retruns for refunds are only accepted if the goods are returned within 30 days of receipt of goods and are compliant to our Returns Policy. (for European destinations).

Transit time begins the day after a despatch email is sent – once our couriers are in possession of your parcel. The below delivery timeframes are indicative only and we cannot be held responsible for any delays.

Europe

Guernsey, Jersey

Royal Mail Tracked (5-7 Days): from Free to £9.99

Andorra, Bulgaria, Croatia, Denmark, Estonia, Gibraltar, Greece, Vatican City, Italy, Latvia, Lithuania, Malta, Norway, Portugal, Romania, Spain, Sweden, Turkey

Parcel Force Euro Economy (Customer Pays Duty/Tax): From Free to £14.99

Europe by Road>>> France, Germany, Belgium, Luxembourg, Monaco, Netherlands, Ireland

Parcel Force Euro Priority - Customer Pays Duty/TAX (5-7 days): From £9.99 to £29.99

USA & Canada

USA & Canada Standard: 7-10 working days: From Free to £14.99

USA & Canada Express: 2-3 working days from Free to £35.00

FREE Standard Shipping on orders over $150. All applicable sales taxes and import duties are included. upto orders of $800. for Larger than $800 orders customers will need to pay local taxes.

Please note on all our dispatches our handling time can be up to 2 working days (Excluding Weekends and bank Holidays). This means that it can take us up to 2 days to pick, pack, and dispatch the products to you, however where possible we can ship the good the same day or nexrt day but it is not guaranteed. Please contact us before ordering if you need a faster delivery. Returns are not free and you must purchase a tracked service to return goods should you wish to retrun any goods that you've purchased from us. Please note retruns for refunds are only accepted if the goods are returned within 30 days of receipt of goods and are compliant to our Returns Policy.

Orders with Standard delivery will arrive at your delivery address via USPS Normal shipping times are 7-10 working days from placing your order. Delivery will be attempted once and a signature obtained if someone is available to sign for the parcel. Alternatively the parcel may be left in a safe place. If this is not possible your shipment will be held for up to 12 days and a delivery card left advising how you can collect your parcel from your local Post Office. However during peak times such as Christmas, delivery times can be longer than standard. We do not guarantee any shipments would reach you within these indicative time frame.

You will receive an email with tracking information once your parcel arrives into the country.

FREE Express Shipping on orders over $350 All applicable sales taxes and import duties are included upto orders of $800. for Larger than $800 orders customers will need to pay local taxes.

Orders with Express delivery will arrive at your delivery address via UPS or FEDEX Normal shipping times are 2-3 working days from disatch date or 3-5 days from placing your order. Delivery will be attempted once and a signature obtained if someone is available to sign for the parcel. However during peak times such as Christmas, delivery times can be longer than standard. We do not guarantee any shipments would reach you within these indicative time frame.

Australia

Mainland Australia Standard: 12-15 Working days £20

Standard Orders will arrive at your delivery address with Australia Post.

Mainland Australia Express: 6-8 Working days from £39.00

Express Orders will arrive at your delivery address with UPS

Please note on all our dispatches our handling time can be up to 2 working days (Excluding Weekends and bank Holidays). This means that it can take us up to 2 days to pick, pack, and dispatch the products to you, however where possible we can ship the good the same day or nexrt day but it is not guaranteed. Please contact us before ordering if you need a faster delivery. Returns are not free and you must purchase a tracked service to return goods should you wish to retrun any goods that you've purchased from us. Please note retruns for refunds are only accepted if the goods are returned within 30 days of receipt of goods and are compliant to our Returns Policy.

During peak times such as Christmas, delivery times can be longer than standard. We do not guarantee any shipments would reach you within these indicative time frames.

Delivery will be attempted once and a signature obtained if someone is available to sign for the parcel. Alternatively the parcel may be left in a safe place. If this is not possible your shipment will be held for 5 days and a delivery card left advising how you can collect your parcel from your local depot.

You will receive an email with tracking information so you can track your order to your door.

Rest of the World

Royal Mail International Tracked: (Customer Pays Duty/Tax): From Free to £19.99

Fedex/UPS/DHL/TNT/DPD Express International Tracked (Customer Pays Duty/Tax): From Free to £39.99

Please note on all our dispatches our handling time can be up to 2 working days (Excluding Weekends and bank Holidays). This means that it can take us up to 2 days to pick, pack, and dispatch the products to you, however where possible we can ship the good the same day or nexrt day but it is not guaranteed. Please contact us before ordering if you need a faster delivery. Returns are not free and you must purchase a tracked service to return goods should you wish to retrun any goods that you've purchased from us. Please note retruns for refunds are only accepted if the goods are returned within 30 days of receipt of goods and are compliant to our Returns Policy.

During peak times such as Christmas, delivery times can be longer than standard. We do not guarantee any shipments would reach you within these indicative time frames.

Delivery will be attempted once and a signature obtained if someone is available to sign for the parcel. Alternatively the parcel may be left in a safe place. If this is not possible your shipment will be held for 5 days and a delivery card left advising how you can collect your parcel from your local depot.

You will receive an email with tracking information so you can track your order to your door.

IMPORTANT INFORMATION

Working days are referred to as Monday to Friday. Saturday, Sunday and UK Bank Holidays are not classed as working days. All International destinations may be liable for additional customs and duty charges. All international shipment charges are quoted per parcel. If your order exceeds the standard parcel size further shipment charges will be due before the order can be shipped. We will contact you with any additional shipment charges due. Our prices include VAT and VAT is not reclaimable.

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